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General FAQs

  • Why do we need Security Tokens?
  • How do I log in with a Security Token?
  • How do I know I am at the valid Online Banking site?
  • Do I need my Security Token to log in?
  • Do I have to activate my Security Token?
  • How do I log in if I don’t have my Security Token with me?
  • Do I need to install software on my computer?
  • How much do Security Tokens cost?
  • How do I receive my Security Token?
  • What happens if my Security Token is lost or damaged?
  • Are instructions provided for using my Security Token?