General Information

  • What is Online Bill Pay?
  • How does Online Bill Pay work?
  • Who can I pay using Online Bill Pay?
  • Which bills can't I pay using Online Bill Pay?
  • Do I need to contact the companies or people that I pay if I choose to pay my bills with Online Bill Pay?
  • What should I do if I pay more than one bill to the same company?
  • How secure is my bill payment and personal information?
  • Which browsers should I use to access Online Bill Pay?
  • What are Terms & Conditions?
  • How do I know if the company or person received my payment?
  • What is a preferred account?
  • What is the confirmation number?
  • What is the difference between a note and a memo?
  • Can I change a payment?
  • How do I change the Biller?
  • How do I change a processed payment?
  • What happens when I cancel a payment?


  • What is Popmoney?
  • How secure is Popmoney?
  • How fast can I send and receive money with Popmoney?
  • What does it cost to use Popmoney?
  • How does Popmoney work?