MasterCard SecureCode is a free service that allows you to protect your Debit MasterCard purchases over the Internet by using a personal SecureCode. Once you've registered your Card for the service you will be asked for your MasterCard SecureCode at participating online retailers. This prevents unauthorized usage of your card at participating online retailers.
When you correctly enter your SecureCode during an online purchase, you confirm that you are the authorized cardholder and your purchase is completed. If the correct SecureCode is not entered, the purchase will not go through. No code, no confirmation, no purchase.
Once you've registered and created a SecureCode, each time you make an online purchase, a window will pop up asking for your SecureCode, just like using a PIN at the ATM. When you correctly enter your SecureCode, your card issuer confirms that you are the authorized cardholder and your purchase is completed. No code, no confirmation, no purchase.
Yes. When you make an online purchase, a window from your card issuer will pop up and prompt you for your SecureCode. After reviewing the details of your purchase and confirming that your Personal Greeting is correct, simply enter your SecureCode to complete your purchase.
MasterCard SecureCode requires the use of Microsoft Internet Explorer version 5.0 and above, Netscape Navigator 4.0 and above, or America Online 4.0 and above. In addition, you should disable any software that prevents pop-up windows as this will interfere with your use of SecureCode.
The information you provide is checked against the information that your card issuer has on file. This is done as a security precaution to be sure that the person registering is the real cardholder. For further security, we also ask for the Signature Panel Code number to be sure you have physical possession of the card that is being enrolled.
All of the information you provide is checked against the information that your card issuer has on file. You are asked to enter the information again when you enroll a second card for your own protection. That way, the card issuer can be sure the real cardholder is registering the card.
No. Each MasterCard card should have its own SecureCode so it is protected individually. You must select an alphanumeric SecureCode 6-10 characters long for each card. We recommend that you select a SecureCode that will be easy for you to remember, but difficult for others to guess.
The Personal Greeting is a message that you create during registration. Once you've completed your registration, each time you make an online purchase, a small window will pop up and ask you to enter your SecureCode. In this window, you'll see your Personal Greeting. The Personal Greeting is your assurance that you are communicating with, and submitting your SecureCode to, your card issuer. If the Personal Greeting displayed in the pop-up window is incorrect, you should not enter your SecureCode, but should instead contact Customer Service immediately by calling the phone number on the back of your MasterCard card.
The Signature Panel Code is the last three digits that appear on the back of your card. We may ask this information as an extra security feature to be sure that you have physical possession of the card being registered.
You will have 4 times to make purchases with your Debit Card before it will require you to register. If you do not register after the 4th online purchase, you will not be able to complete your purchase. You may register at the Merchant's site or Central Bank's registration site.
When you make a purchase at a participating merchant, a window will pop up requesting your SecureCode. After reviewing the details of your purchase and confirming that your Personal Greeting is correct, simply enter your SecureCode to complete your purchase.
When you use a card you have enrolled in MasterCard SecureCode at participating online merchants, your MasterCard card number is automatically recognized resulting in the pop up window that asks for your SecureCode.
To view a list of all purchases made with your SecureCode, click first on "Account Assistant" and then on "Transaction History". Please keep in mind that the Transaction History shows only those purchases made using your SecureCode and may include purchases that were declined or cancelled after you had already entered your SecureCode.
If the Personal Greeting is missing from the SecureCode request box, or if an incorrect Personal Greeting is displayed, you should not submit your SecureCode, but should contact Central Bank at 888-294-2183 immediately.
You don't. However, this feature allows you to change your SecureCode, Secret Question and Answer or Personal Greeting, if you like. In addition, you can view your SecureCode transaction history or remove the SecureCode feature from your card.
Simply return to the SecureCode Registration Site and click on "Login". You will be asked to enter your card number and SecureCode to login. (We ask for both items for additional security). You may want to bookmark this URL for future use.
Access the Account Assistant feature by returning to the registration site and clicking on the "Login" button. You can then change your SecureCode to anything you want as long as it is between 6 and 10 characters, contains at least 1 number, 1 letter and no spaces and is different from both your hint and response and your Personal Greeting.
Access the Account Assistant feature by returning to the registration site and clicking on the "Login" button. You can then change your Personal Greeting to anything you want as long as it is between 1 and 30 characters and is different from both your Secret Question and Answer and your SecureCode.
Access the Account Assistant feature by returning to the registration site and clicking on the "Login" button. You can then remove the SecureCode feature from your card. Your issuer may ask you to enroll next time you shop at any participating online merchant.
If your MasterCard card is issued in the United States, then it would have zero liability as one of its features. But even if you already have this protection, MasterCard SecureCode will save you from the hassle of disputing a charge that isn't yours, saving you time and aggravation. MasterCard SecureCode provides added protection and peace of mind above and beyond zero liability.
Technically, he doesn't. When you enter your debit card number on the order form, the merchant sends an electronic message asking the MasterCard directory whether or not your card is enrolled in the SecureCode program. If the answer is yes, the MasterCard directory notifies your card issuer that your card is being used online and your card issuer then sends you the pop-up request for your SecureCode to be sure it's really you trying to use your card. This communication is directly between you and your issuer, without the merchant's involvement. Once you enter the correct SecureCode, your card issuer will send an authorization to the merchant, as they would for any purchase, and your purchase is completed. So, from the merchant's point of view, the transaction process is the same whether the card is enrolled in SecureCode or not.
To cancel your SecureCode registration, click first on "Account Assistant" and then on "Cancel Enrollment" However, if you visit a merchant site that is using MasterCard SecureCode you will be asked to re-enroll prior to completing your purchase.
Yes, simply complete the registration process again and your SecureCode account will be re-activated. However, the new SecureCode account you create must be different from your original SecureCode account.
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